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Advanced Contact Centre, UC&C and Call Handling Analytics Solutions
Better Thinking. Better Performance. Better Results
Technology solutions that make the difference
Supercharging your contact centre
Give your agents and customers what they really want
Real-time interventions in the moments that matter and a holistic view of the customer experience at your fingertips
Unified Communications Analytics
Accelerate ROI from your UC investment
Visualise in real time exactly how everyone in your business is using the platforms in your unified communications estate
Tracxion
Intelligent Customer Experience Management
- Managing complex environments
- Operational performance
- Improve customer experience
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Transforming thousands of companies globally
Decision-making has been made easier
"We have had a fantastic relationship with Datatrack"
Heather Morris
BT Global
