Unified Communications analytics

Grow your business by turning your unified communications data into actionable insight.

A few of our happy customers

datatrack customer logos

What our software can do for you

Drive real business value

Turn the data hidden within your communications systems into understandable and usable information, providing engaging insight to help you improve your workforce activities, business processes and UC infrastructure needs.

Powerful Insight

Empower your organisation with a 360° view of your communications data with actionable insights to achieve your expected ROI from your UC deployment

Unified Communications touches so many different elements of a business and pulling that data together into an easy to use, easy to understand platform is essential for providing true business intelligence

  • Voice
  • Messaging
  • Video
  • Conferencing
  • Mobility

Easy To Use

our software solutions

Our analytics software collects and organises all the data throughout your Unified Communications estate to help you to achieve great things.

Eclipse Storm

Visualise your communications

Real time analytics on your entire communications usage with visualisations within a bespoke dashboard



SuperDirectory provides a streamlined call handling solution to enhance customer service and improve efficiency. With a powerful search engine SuperDirectory ensures that records are located in the shortest possible time




Provides organisations with the ability to take control of telephony costs with detailed analytics on performance

by some of the best

Calor datatrack customer

“We have been using the datarack hosted call management Service for over 5 years. It reduces the costs associated with call management and it gives us valuable insight into how our communications are performing, as well as having the flexibility to change as our requirements do.”

Chris Vaughan

Senior Telecomms Analyst, Calor Gas

Why datatrack?

  • Our core focus is telecommunications and IP business analytics
  • Full in-house software development and production capabilities
  • We specialise in helping you to reduce your operational costs
  • Our solutions protect your business reputation by monitoring and securing network assets
  • Bespoke solutions to meet your specific requirements
  • We help you uncover the hidden data within your organisation so you can make the right decisions

Access your hidden data and unlock powerful insights