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Unified Communications analytics
Grow your business by turning your unified communications data into actionable insight.
A few of our happy customers
What our software can do for you
Drive real business value
Powerful Insight
Empower your organisation with a 360° view of your communications data with actionable insights to achieve your expected ROI from your UC deployment
Unified Communications touches so many different elements of a business and pulling that data together into an easy to use, easy to understand platform is essential for providing true business intelligence
- Voice
- Messaging
- Video
- Conferencing
- Mobility
Easy To Use
our software solutions
Our analytics software collects and organises all the data throughout your Unified Communications estate to help you to achieve great things.
Eclipse Storm
Visualise your communications
Real time analytics on your entire communications usage with visualisations within a bespoke dashboard
Eclipse
SuperDirectory
SuperDirectory provides a streamlined call handling solution to enhance customer service and improve efficiency. With a powerful search engine SuperDirectory ensures that records are located in the shortest possible time
YOUR CALL MANAGEMENT SYSTEM
Eclipse
CMS4
Provides organisations with the ability to take control of telephony costs with detailed analytics on performance
by some of the best
“We have been using the datarack hosted call management Service for over 5 years. It reduces the costs associated with call management and it gives us valuable insight into how our communications are performing, as well as having the flexibility to change as our requirements do.”
Chris Vaughan
Senior Telecomms Analyst, Calor Gas
Why datatrack?
- Our core focus is telecommunications and IP business analytics
- Full in-house software development and production capabilities
- We specialise in helping you to reduce your operational costs
- Our solutions protect your business reputation by monitoring and securing network assets
- Bespoke solutions to meet your specific requirements
- We help you uncover the hidden data within your organisation so you can make the right decisions
