Datatrack’s technology is making a big difference in contact centres and on Unified Communications platforms, driving-up business optimisation and enhancing the customer experience
Collect, combine and repurpose all relevant data in real-time to drive immediate improvements in all aspects of customer contact
Drive informed decisions by visualising your entire communications consumption in virtual real-time
Account for your communications spend across all of your user groups. Pinpoint direct cost savings and operational efficiencies
Handle calls using a centralised repository of user details to allow individuals to be correctly identified
Safe and secure remote access solution for system management, data collection, processing and delivery of key information
Tracks and link all customer contact data creating unique insight about operational performance
Datatrack has partnered with some of the world’s biggest leaders in UC&C Analytics and contact centre technology
Keep up to date with the latest news, opinion and insights from the team at Datatrack
10 lucky winners will receive an Amazon gift voucher
Win an Amazon gift voucher worth £20 and choose from any of the millions of items online
To be in with a chance of winning an e-gift voucher, courtesy of Datatrack, take just a couple of seconds to fill in the form below
With 10 e-gift cards to win, it could you!
Alternatively, Datatrack will donate £20 to a charity of your choice.
Advanced solutions for contact centre, UC&C and Call Handling.
Actionable insight using powerful real-time data analysis, intelligent automation and customisable dashboards supporting rapid data driven decisions
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