Datatrack’s technology is making a big difference in contact centres and on Unified Communications platforms, driving-up business optimisation and enhancing the customer experience
Collect, combine and repurpose all relevant data in real-time to drive immediate improvements in all aspects of customer contact
Drive informed decisions by visualising your entire communications consumption in virtual real-time
Account for your communications spend across all of your user groups. Pinpoint direct cost savings and operational efficiencies
Handle calls using a centralised repository of user details to allow individuals to be correctly identified
Safe and secure remote access solution for system management, data collection, processing and delivery of key information
Tracks and link all customer contact data creating unique insight about operational performance
Datatrack has partnered with some of the world’s biggest leaders in UC&C Analytics and contact centre technology
Keep up to date with the latest news, opinion and insights from the team at Datatrack
Protect your assets with our Secure SCADA Gateway
From small companies and organisations to governments working within the industrial sector, everyone is vulnerable to threats to SCADA security
Individuals or groups of hackers are able to exploit SCADA weaknesses to take full control of critical infrastructure bringing chaos
Malware is an increasing threat to the operations of key infrastructures around the world and can cause substantial damage
Cyber-terrorism capabilities are increasing all the time and attacks are occurring with greater frequency and intensity around the world
Insider threats are a common cause of SCADA network issues and can be just as damaging as any other threat
Secure SCADA Gateway offers a very robust and accurate way to discover and report all security issues on your SCADA network, without any adverse effects.
Virtually 90% of critical infrastructure deploy a serial SCADA network. The sectors that use a SCADA network are:
Stuxnet malware along with its newly discovered successor, Crash Override (aka Industroyer), has demonstrated that a targeted attack on non-critical, serial-based SCADA field equipment can knock out visibility to all CI.
Steve Collins, Senior Technologist. datatrack
Simple | Powerful | Affordable
Request a Demo and learn how Secure SCADA Gateway can help you to
salesteam@datatrack.com
+44 1425 270333
Advanced solutions for contact centre, UC&C and Call Handling.
Actionable insight using powerful real-time data analysis, intelligent automation and customisable dashboards supporting rapid data driven decisions
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