STORM PACKAGES

Everything you need to get the most out of your unified communications estate

Health Analytics

Package Details
  • Capacity management
  • Call quality
  • Concurrency
  • Call routing
  • QOS (quality of service)
  • QOE (quality of experience)
  • Gateway
  • Health package landscape report
  • Health package dashboard

The Health Analytics Package aids the optimisation of your infrastructure which will allow you to reduce costs and ensure optimal performance of your unified communication estate.

Productivity Analytics

Package Details
  • Capacity management
  • Call quality
  • Concurrency
  • Call routing
  • QOS (quality of service)
  • QOE (quality of experience)
  • Gateway
  • Health package landscape report
  • Health package dashboard
The Productivity Analytics Package delivers analysis and measurement capability against business KPIs which drives business transformation.

Forensic Analytics

Package Details
  • Call Tracing
  • Call quality
  • Customer experience and journey statistics
  • Bandwidth usage
  • Message details
  • Historic event analysis
  • Forensic package landscape report
  • Forensic package dashboard

The Forensic Analytics Package delivers an investigation of the historical records of every interaction within your estate in support of legal and corporate scrutiny.

Accounting Analytics

Package Details
  • Customer billing
  • Cross charging
  • Legal services, account code reporting
  • Call costing to tariff
  • Accounting package landscape report
  • Accounting analytics package dashboard
  • Alternative tariff comparison
  • Resource utilisation

The Accounting Analytics Package delivers financial analysis to support billing and cost validation in order to maximise revenues and establish cost control.

Exception Analytics

Package Details
  • Receive alerts and notifications in real-time when system events exceed agreed thresholds

The Exception Analytics Package provides real-time alerts for anomalies detected in interaction records from a set of predetermined rules. This will allow you to proactively address these anomalies and make informed decisions.

Analytics Growth Package

Package Details
  • Bespoke selection of all packages
  • Cross-package landscape report
  • Growth suit package dashboard
The Analytics Growth Suite Package allows you to select your own bespoke visualisations to suit your own specific business needs.

Ultimate Analytics Package

Package Details
  • All packages included
  • Dedicated Success Manager
  • Quarterly service reviews
  • Consultancy
  • Regular health check
  • Complete landscape report
  • Complete landscape dashboard
  • All new features on release

The features and benefits of all packages combined with additional consultancy services and deeper insights across your entire UC estate.

White Labelling

Package Details
  • Adopt corporate identity across platform

End user can design appearance of interface with brand colour and logos.

Contact Us

Request

Demo

Talk to us about your requirements and see what Storm packages can help you.  

Simple | Powerful | Affordable

Our Storm packages can help you to

  • get the most our of your unified communications estate.
  • manage capacity in real-time.
  • save time and money.

Email Address

salesteam@datatrack.com

Call Us

+44 1425 270333

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